Medical Disclaimer

1. Not a Medical Provider

Healia is a health information and education platform. Healia is NOT a licensed medical provider, hospital, clinic, pharmacy, or diagnostic service. Healia does not practice medicine in any jurisdiction.

2. Not Medical Advice

The information, assessments, treatment suggestions, and product recommendations provided through the Healia Service (including the website, web application, and any related features) are for general informational and educational purposes only. They are NOT intended to be, and should NOT be relied upon as, a substitute for professional medical advice, diagnosis, or treatment.

3. No Doctor-Patient Relationship

Use of the Healia Service does not create a doctor-patient relationship, provider-patient relationship, or any other clinical or therapeutic relationship between you and Healia, its employees, contractors, or AI systems.

4. AI Limitations

Healia uses artificial intelligence (AI) models to analyze symptoms and generate health-related information. You acknowledge and understand that:

• AI technology has inherent limitations and may produce inaccurate, incomplete, or inappropriate results
• AI assessments are probabilistic estimates, not clinical determinations
• The "Consensus Engine" and "confidence scores" reflect the level of agreement among AI models, NOT clinical diagnostic certainty
• AI models are trained on historical data and may not reflect the latest medical research or guidelines
• AI performance may vary based on the quality and completeness of information you provide
• AI systems may perform differently across different demographics, skin tones, and populations
• No AI system, including Healia's, can replace the clinical judgment of a trained healthcare professional

5. Product Recommendations

Product recommendations provided by Healia (including OTC medications, supplements, skincare products, and health tools) are educational suggestions based on publicly available health information. They are NOT prescriptions.

• Always read product labels and follow manufacturer instructions
• Check all ingredients for allergens before use
• Consult a healthcare provider before starting any new supplement or medication, particularly if you are pregnant, breastfeeding, taking prescription medications, or managing chronic health conditions
• Supplements and OTC products have not been evaluated by the FDA to diagnose, treat, cure, or prevent any disease
• Individual results may vary

6. Emergency Situations

Healia is NOT designed for medical emergencies. If you are experiencing a medical emergency, including but not limited to chest pain, difficulty breathing, severe bleeding, stroke symptoms, severe allergic reactions, or suicidal thoughts:

• Call your local emergency number (e.g. 911, 112, 999) IMMEDIATELY
• Call 988 (Suicide & Crisis Lifeline) for mental health emergencies
• Go to your nearest emergency room
• Do NOT rely on Healia or any AI system during a medical emergency

7. Your Responsibility

You are solely responsible for your health decisions. By using the Healia Service, you acknowledge that:

• You will use the information provided as one of many inputs in your health decision-making
• You will consult qualified healthcare professionals for serious, persistent, or worsening symptoms
• You will not delay seeking professional medical care based on information from the Service
• You understand that self-treatment with OTC products carries risks
• You have provided accurate health information (allergies, medications, conditions) and understand that inaccurate information may lead to unsuitable recommendations

8. No Liability for Health Outcomes

Healia, its officers, directors, employees, contractors, and AI service providers shall not be held liable for any health outcomes, adverse reactions, or damages resulting from your use of the Service or your reliance on information provided by the Service.

9. Second Opinions

We strongly encourage you to seek professional medical opinions for any health concern, even if Healia has provided an assessment. Many affordable options exist, including community health centers, telehealth services, and free clinics. Healia can help you find these resources.

By using Healia, you acknowledge that you have read, understood, and agree to this disclaimer.

Have this disclaimer reviewed by a qualified healthcare attorney before publication.